Baji Gaming FAQ – All Your Questions Answered in One Place

Forgetting your password is completely normal — nothing to worry about. baji gaming offers two ways to recover your account.

Mobile OTP method (fastest):

1. Go to the login page and click the "Forgot Password?" link.
2. Enter your registered mobile number.
3. A 6-digit OTP will be sent to your phone — usually within 1 minute.
4. Enter the OTP and set your new password. The whole process takes under 3 minutes.

Email method: If you provided an email address at registration, a recovery link will also be sent there. If it's not in your inbox, check your spam folder.

If neither option works: Contact baji gaming live chat directly. Once your identity is verified, the support team will assist you. When creating a new password, use at least 8 characters and include a mix of letters and numbers.

You don't need to do anything special to receive free spins and daily sign-in rewards — simply log in regularly.

How the daily sign-in reward works:

• Every time you log in to baji gaming, a reward unlocks in the "Daily Reward" or "Daily Check-in" section.
• The longer your daily login streak, the bigger your rewards — hit 7 consecutive days and unlock a special bonus.
• Missing a day resets your streak, so make it a habit to log in at least once every day.

When you can expect free spins:

• Free spins are awarded as part of promotions tied to specific slots games.
• Promotions page to view the current free spins offer and click the "Claim" button.
• Once you claim your free spins, they are automatically added to the designated game — you'll generally need to use them within 24 hours.

Winnings from free spins are credited as bonus balance, not direct cash. Once you meet the applicable wagering requirement, the amount converts to real balance — full terms are listed on the promotions page.

Baji gaming offers three main support channels — each with its own advantages.

1. Live Chat (fastest): Look for the chat icon in the bottom-right corner of the website or app. Clicking it connects you directly to support in Bengali. Average response time is under 2 minutes. For urgent issues — such as login failures or stuck payments — this channel delivers the fastest resolution. Available 24 hours a day, 7 days a week.

2. Email Support: For less urgent matters or detailed inquiries, send us an email. You can attach screenshots or documents to your message. We typically respond within 2–6 hours.

3. Social Media Message: You can send a message through baji gaming's official channels — but avoid sharing any personal or financial information there.

Whenever you contact support through any channel, have your account mobile number and a description of your issue ready — it'll speed things up.

Yes, baji gaming has its own mobile app. It runs faster than the browser version and supports push notifications.

Steps to download and install on Android:

1. On the baji gaming app page Go there and tap the "Download Android APK" button.
2. Once the download is complete, open the APK file from your file manager.
3. When installing for the first time, you'll need to allow "Unknown Sources" or "Install Unknown Apps" on your phone. Enable this from Settings → Security.
4. Once installation is complete, you'll see the baji gaming icon on your home screen.
5. Open the app and log in with your mobile number and password.

For iOS (iPhone) users: On iOS, simply open the baji gaming website in Safari and tap "Add to Home Screen" — it works just like a native app.

If you run into trouble installing the app, check the instructions on the app page or reach out via live chat.

Baji gaming isn't just about cricket — you can bet on football, tennis, basketball, volleyball, table tennis, e-sports, and more than 20 other sports.

How to place a football bet:

1. Log in and go to the "Sports" section.
2. Select "Football" from the left-hand menu.
3. Browse upcoming and ongoing matches — you'll find the Premier League, La Liga, Bundesliga, Champions League, and more.
4. Click on your preferred match to view available markets — match winner, goalscorer, handicap, and more.
5. Select your market, enter your stake in the bet slip, and confirm.

Live Betting: You can also bet while a match is in progress — go to the "In-Play" or "Live" tab to see all ongoing matches. Live odds update every moment.

If you're new to football betting, start with a small amount and take time to understand how odds work first.

Baji gaming's referral program is genuinely rewarding — enjoy the platform yourself, bring your friends along, and earn bonuses.

Where to find your referral code:

1. Log in to baji gaming.
2. Click the profile icon and navigate to the "Referral" section.
3. You'll find your personal referral code and link there. Copy it and send it to your friends.

How to claim your bonus:

• When your friend registers using your code — first bonus.
• When your friend makes their first deposit — second bonus (usually higher).
• Earn ongoing commission bonuses as long as your friends keep playing.

There's no cap on referrals — the more friends you bring in, the more bonuses you earn. To check the current bonus amount, Promotions page Check there, as the amount is updated from time to time.

One important note — the referral code must be entered at registration; it cannot be added later.

Baji gaming's policy is — Each person may open one account only. Holding more than one account under the same person's name is strictly prohibited.

For multiple members of the same household: Two members of the same household may each open a separate account — however, each account must be registered under a different person's name, a different mobile number, and a different national ID. If two accounts are used from the same device or IP address, you may need to contact support for a temporary verification check.

What happens if you have multiple accounts:

• If multiple accounts belonging to the same person are detected, both accounts may be permanently suspended.
• Bonuses and winnings from both accounts may be forfeited.
• You may also lose the ability to open a new account in the future.

If you're having trouble with an existing account, contact support rather than opening a new one — it's a much easier way to resolve the issue.